Keychain

Your handmade item is soft and cuddly, so treat it gently!

*Hand wash only: use cold water and a mild detergent

*Drying: Lay flat to dry, away from direct sunlight. Please do not tumble dry.

*Gentle handling: Avoid twisting or pulling.

*Pro tip: After drying, gently fluff with your fingers to keep it soft and cozy.

1. Return period:

   We accept returns within 14 days of receiving the item.

2. Return Procedure:

   *Contact us at crochetbyvictoriausa@gmail.com and provide your order number.

   *Pack the item in its original packaging and include a copy or the electronic receipt or proof of purchase.

   *Ship the item to the address we will provide upon confirming the return.

3. Item Condition:

   The item must be unused, with tags attached, and in its original packaging. We reserve the right to refuse a return if the item is damaged or used.

4. Refund:

   Once we receive and inspect the returned item, we will issue a refund to the original payment method within 5-7 business days.

5. Exhange:

   If you would like to exhange the item for a different size or color, please contact us and we will assist you with the exhange process.

6. Custom Orders:

   Custom orders are not eligible for return or exhange.

1. Shipping policy:

   All items in our shop are handmade and made to order with care and attention to detail.

2. Processing time:

   Please allow 1-3 business days for your order to be handmade before it is shipped.

   Processing time may vary slightly depending on order volume and customization details.

3. Shipping methods:

   We ship orders via USPS and offer the following options at checkout:

   *Standart shipping - USPS Ground Advantage

   Estimated delivery time: 3-7 business days after shipment.

   *Priority Shipping - USPS Priority Mail

   Estimated delivery time: 2-3 business days after shipment.

Please note that shipping time does not include processing time.

4. Shipping cost:

   Free Shipping

5. Order tracking:

   Once you order has shipped, you will receive a tracking number so you can follow your package.